Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
As technology advances and consumer habits change, retailers are increasingly moving onto the online space to ensure their visibility and product availability both online and offline.
Furthermore, as the Southeast Asian e-commerce economy has crossed the US$100 billion mark in 2019, and is projected to reach US$300 billion by 2025, e-commerce and digital strategies has become a critical component of any retail business.
In this 2-day workshop, you will learn more about the digital economy in Singapore and Southeast Asia, discover different online distribution channels that are suitable for your product range, and gain hands-on experience in setting up an e-commerce store using the Shopmatic platform.
Join us, and kickstart your digital business today!
No intakes available
Please check back later.
1. Introduction to Online Business
- Understand the types of online business
- Identify the factors to consider before starting an online business
- Discover the resources required to start an online business
- Identify the key functions of an online business
- Appreciate the online sales process
2. Different Platforms for Online Business
- Understand various types of online marketplaces and e-commerce site builders
- Learn about different kinds of social commerce
3. Managing and Handling Customers
- Learn to handle logistics and fulfilment
- Identify customer service best practices
- How to provide after-sales services
4. Practical Hands-on Session on Shopmatic
- Set up your Shopmatic account
- Build your e-commerce website
- Listing your products
- Learn about fulfilment and payment options
2 Days (15 hours)
- Day 1: 9am - 5pm
- Day 2: 9am - 6pm
Category | Price |
Full Fee | $817.50 |
Singapore Citizen (70% funding) | $245.25 |
Singapore Citizen 40 years and above1 (90% funding) | $95.25 |
Singapore Citizen sponsored by SMEs2 (90% funding) | $95.25 |
Singapore PR (70% funding) | $245.25 |
Singapore PR sponsored by SMEs2 (90% funding) | $95.25 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 31 Dec 2024
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
This course is also eligible for the following:
For self-sponsored participants:
- SkillsFuture Credit
- Workfare Skills Support (WSS) Scheme (For Individuals)
- Union Training Assistance Programme (UTAP)
For company-sponsored participants:
For more information about funding and support, click here.