Retail Productivity

What does productivity mean? In the workplace, productivity refers to the amount of useful and relevant work that we can accomplish within a particular work environment, with a certain period of time. As such, the higher our productivity, the more efficient and effective we are in our jobs and the more we are able to contribute to the business. Learners will gain the knowledge and skills to help them with time management as well as how they are able to deliver results more effectively.

Continual efforts to drive innovation and productivity are not just essential elements of today’s business strategies but are critical to the sustainability and success of the business where competition is rife and aggressive. This course provides a productivity framework that aims to support your business in encouraging the right mindset in constantly elevating their performance effectiveness and efficiency, and in turn driving the success of your business. Learners will gain insights to both the internal and external business landscapes to uncover both gaps and potential opportunities that they can address and leverage respectively through building a roadmap and action plan of innovative solutions and ideas.

This module aims to provide participants with the skills and knowledge to lead analysis of emerging technologies and drive implementation of industry specific technologies for organisational effectiveness.

In today's competitive business environment, it is more important than ever for businesses to have a strong understanding of their financial performance. This can be gained through financial analysis, involving the process of collecting, analysing, and interpreting financial data to make better-informed business decisions. This course will teach learners the knowledge and skills needed to perform cost-benefit analysis and evaluate financial ratios to derive insights and understand implications for their business, as well as create financial reports on their findings to management.

Your Retail store is the hub of the Customer Experience and your Visual Merchandising is a key element in attracting the attention of your store visitors with the goal of converting them into Customers. Understanding the performance of your merchandise is hence a critical factor to your business success, and this Merchandise Performance Analysis course aims to provide you with the insights for enhancing your merchandise selections and displays that will optimise returns and profits. Learners will understand how to assess merchandise trends that allows them to fast on the opportunities that will reap the most optimal returns. You will learn methods of calculating selling space contributions, assessment of the ideal pricing mark-ups and more, all of which aim to drive healthy profit margins whilst enhancing sales conversion volumes through implementing a strategy of visual appeal with optimal price levels alongside retail trends, hence meeting customer satisfaction and improved business ROI.

The course helps learner to answer the question, “How do I manage my team for better results?” This subject introduced learners to the concept of productivity at work. learners will gain insights on how they can adopt productivity concepts and tools to improve team performance. At the end of the course, learners will be able to identify team performance issues and make recommendation to overcome the issues.

What does productivity mean? In the workplace, productivity refers to the amount of useful and relevant work that is accomplished within a particular work environment, over a particular period of time. As such, the higher the productivity, the more efficient and effective the workplace is, and in turn can imply reduced costs, better use of resources, and ultimately enhanced returns for the business. Being able to constantly and continually identify productivity gaps and apply improvements is a critical factor to the success and sustainability of any business. This is especially vital in the high-speed environment of constant changes and evolving technology that businesses operate in today. Learners will acquire the knowledge and skills to enhance their level of productivity and in turn their work performance, that not only improve their contribution to the business but also giving them the attainment of a greater level of work satisfaction.

This course is targeted at helping the Assistant Retail Supervisors & Retail Supervisors to analyse and report feedback from buyers and/or suppliers and colleagues on sales factors. In the past, business can do sales plan once a year and reach out to similar and homogeneous consumers. This is no longer viable today. Delivering sales results is becoming more difficult with the proliferation of information through social media and the internet; consumers are better informed, and take action based on the latest information and offerings. Through this course the sales team of retailers will be guided from ground zero to the level of strategically aligning and executing sales target plans based on their specific customer profiles, and maximising sales value by providing products and services relevant and demanded by their consumers. Learners will learn to perform sales backed by data, plan and execute sales plan to achieve better results and leverage feedback system to better meet individual customers’ needs.

Businesses today need to empower staff to take more responsibility and create a more positive work environment. It is important for staff to make essential business decisions and take actions in a dynamic business environment. Today, successful companies around the world are using data to make business decisions in gaining strategic advantage over the competition. Such companies are shifting their focus to data rather than simply relying on business acumen. The course equips learners with knowledge and skills to procure and analyse data and make incisive decisions to improve sales in operations while ensuring alignment to the business objectives and goals.

Failure to comply to the PDPA legislative and regulatory requirements is essential for businesses operating in any industry as it can otherwise result in significant legal and financial consequences, as well as damage to a company's reputation. It is hence important to have a clear understanding of the specific requirements that apply to the industry and its operating environment, as well as the objectives of legislative and regulatory compliance. Data can be used to monitor and track compliance, identify potential areas of risk, and develop strategies to mitigate those risks. By staying up-to-date with the latest requirements and regulations, businesses can help ensure they remain compliant, reduce risk, and protect their employees, customers, and stakeholders.

Participants will gain the skills and knowledge to analyse and interpret information on relevant legislation and compliance requirements.