Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
Get equipped with the essential e-commerce skills and knowledge to onboard Shopee store today!
If you have already onboarded Shopee, learn how you can begin Driving Sales Performance on Shopee (Marketing) to optimise your store presence with Shopee marketing strategies to bring your business to the next level.
No intakes available
Please check back later.
1. Introduction to Shopee and the Global e-Commerce
- Learn what Shopee offers
- Get an overview of the eco-system of digital commerce
- How to manage the social commerce, reviews, ranking, and conversion rate
2. Improve Store Performance
- Understand the pros and cons of e-Marketplace, web store, blog shop & social media shop
- Learn about the 4 key components of an online store
- Apply ‘conversion rate formula’, ‘value from paid’ and ‘own and earn traffic’
- How to source for products
3. Practical Hands-on Session on Shopee
- Seller Centre
- Set up an account, create shop profile and uploading of products
- Shopee guarantee to protect buyers and sellers
- Shopee’s basic functions and benefits
- Entice buyers through promotions, pricing, free delivering and good product listing
- Different ways of product exposure; attract, convince customers and follow up the orders
- Manage sale orders and buyers return request
- Manage finances using My Income/My wallet
- Understand e-commerce jargon and data
- Extract relevant data using seller performance tab
- Understand the e-commerce terms to analyse shop performance
4. Understand Shopee Logistic System
- Ways to protect products
- Understand the different methods of delivery
9am - 6pm (1 day)
Category | Price |
Full Fee | $174.40 |
Singapore Citizen (70% funding) | $52.32 |
Singapore Citizen 40 years and above1 (90% funding) | $20.32 |
Singapore Citizen sponsored by SMEs2 (90% funding) | $20.32 |
Singapore PR (70% funding) | $52.32 |
Singapore PR sponsored by SMEs2 (90% funding) | $20.32 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 31 Dec 2024
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
This course is also eligible for the following:
For self-sponsored participants:
- SkillsFuture Credit
- Workfare Skills Support (WSS) Scheme (For Individuals)
- Union Training Assistance Programme (UTAP)
For company-sponsored participants:
For more information about funding and support, click here.