Discover how to leverage Microsoft Copilot’s generative AI features to simplify everyday tasks, create engaging content, and streamline workflows. This beginner-friendly course is perfect for professionals new to AI and eager to enhance productivity with smart tools. You will learn to gather and use data for planning, monitoring, and review, and implement process improvements to maximize efficiency and effectiveness.
Gain skills in data and statistical analysis to uncover trends and patterns, identifying new opportunities for process improvement. Learn to identify, source, and interpret information from various sources, integrating findings into actionable recommendations and guiding decision-making.
By mastering these competencies, you will enhance your ability to use AI tools like Microsoft Copilot to drive business growth and improve customer experience. These skills are particularly relevant to the retail industry, enhancing your career development and positioning you as a leader in digital transformation.
Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
Registration period
13/02/2025 - 02/05/2025
Course date
07/05/2025 - 07/05/2025
Venue
Singapore Institute of Retail Studies
Course intake schedule information
GAIMCP
Timing: 0900 to 1800
Registration period
18/02/2025 - 20/06/2025
Course date
25/06/2025 - 25/06/2025
Venue
Singapore Institute of Retail Studies
Course intake schedule information
GAIMCP
Timing: 0900 to 1800
Classroom: 1 day (9am - 6pm)
1) Introduction to Generative AI and Microsoft Copilot
2) Overview of Copilot features in Microsoft 365 tools
3) Writing emails, creating documents, and presentations with Copilot
4) Exploring task automation features in Microsoft tools
5) Organizing and summarizing data with Excel and Word Copilot functions
6) Best practices for maximizing productivity with AI assistance
At the end of the course, learners will be able to:
1. understand the fundamentals of generative AI and Microsoft Copilot, including how to gather and use data for planning, monitoring, and review.
2. apply Microsoft Copilot to create content, organize tasks, and automate repetitive workflows, enhancing process efficiency and effectiveness.
3. develop strategies to integrate AI effectively into work processes to improve performance.
Category | Price |
Full Fee | $457.80 |
Singapore Citizen (70% funding) | $137.34 |
Singapore Citizen 40 years and above1 (90% funding) | $53.34 |
Singapore Citizen sponsored by SMEs2 (90% funding) | $53.34 |
Singapore PR (70% funding) | $137.35 |
Singapore PR sponsored by SMEs2 (90% funding) | $53.34 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Jan 2025 to 31 Dec 2027
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For more information about funding and support, click here.