Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
This course is strategically designed to optimize individual learning outcomes by integrating Creative Thinking, Problem Solving, and Decision Making. This unique combination unlocks a wealth of interconnected skills that are inherently synergistic, empowering participants to excel in their roles. Retail Ops Specialists and Omnichannel Leaders will learn to:
- Effectively identify the root causes of challenges.
- Synthesize diverse ideas and information to craft innovative solutions.
- Employ structured decision-making processes for sound judgments.
- Analyze various data sources to propose actionable solutions.
- Collaborate seamlessly with stakeholders to implement and assess the efficacy of solutions.
This integrated approach not only enriches individual learning experiences but also equips participants with a comprehensive toolkit for navigating complex business environments with confidence and proficiency. Join us to enhance your skills and become a leader in your field.
No intakes available
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- Understand, analyse and conclude situations through different angles
- Identify the correct problems using the root cause framework
- Generate solutions through knowing the root cause
- Evaluate solutions to resolve problems faster and more effectively through decision-making frameworks
- Apply oneself effectively with confidence in a social and work setting
- Creative Thinking Mindset
- Data Collection & Analysis Methods and Tools
- Insightful Problem Statements
- Impactful Problem Solving Approach
- Comprehensive Decision Making Framework
- Risk Assessment Methods
Category | Price |
Full Fee | $654.00 |
Singapore Citizen (50% funding) | $327.00 |
Singapore Citizen 40 years and above1 (70% funding) | $207.00 |
Singapore Citizen sponsored by SMEs2 (70% funding) | $207.00 |
Singapore PR (50% funding) | $327.00 |
Singapore PR sponsored by SMEs2 (70% funding) | $207.00 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 31 Dec 2024
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For more information about funding and support, click here.