Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
Retail has always faced unique challenges, from digital disruption to evolving customer habits and expectations. Today’s reality demands innovation. Many successful companies leverage the design thinking mindset and framework to help them pivot and solve business problems. Design Thinking is a systematic process that empowers even the most traditional thinker to develop new, innovative solutions to the problem at hand. This course is designed to give you a foundational, practical understanding of the essential design thinking skills and mindsets. We will look at how our retailers can use the Design Thinking techniques to uncover actual needs and discover solutions to help businesses strive and operate in a way that meets the business objectives.
No intakes available
Please check back later.
This course provides the knowledge and abilities to:
- Identify the principles and practices of design thinking
- Apply a human-centred approach to understand and discover the needs and desires of the users
- Use problem-framing techniques to define and reframe a problem for more creative and effective solutions
- Apply Ideation techniques for practical problem-solving, creativity, communication, and collaboration
- Apply prototyping concepts to test and validate solutions
Retail Managers/ Executives
- Participants are required to bring their own laptops
- All learning materials will be in soft copy
Category | Price |
Full Fee | $545.00 |
Singapore Citizen (70% funding) | $163.50 |
Singapore Citizen 40 years and above1 (90% funding) | $63.50 |
Singapore Citizen sponsored by SMEs2 (90% funding) | $63.50 |
Singapore PR (70% funding) | $163.50 |
Singapore PR sponsored by SMEs2 (90% funding) | $63.50 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 31 Dec 2024
^1 Fee is under the Mid-career Enhanced Subsidy(MCES)
^2 Fee is under the Enhanced Training Support for SMEs (ETSS)
The course fee allows to be paid by:
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
eNETS (e-payment);
PayNow (e-payment);
Bank Transfer.
Refund and withdrawal policy
- Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
- Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
- Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.