Please note that you will be re-directed to Skills Training & Enhancement Portal (STEP)* to sign up for SIRS courses using your SingPass.
In this digital world we live in, it is no longer a matter of whether a business should become digitised, it is a matter of when. It is a journey which aims at leveraging the power of digital technologies to automate processes and provide intelligence and actionable insights to enabling business outcome more quickly.
Learn the latest digital trends to start right. Discover why digital commerce is not digital marketing and how to apply specific knowledge and skills in developing intuitive online purchase for Click and Collect trend. Make sense of the infinite pathways in the digital space. Experience hands-on exercise of creating a 5-stage results-focused digital business plan for e-Marketplace ecosystem.
No intakes available
Please check back later.
- Learn a short history of almost everything digital, new mobile commerce trends and customer purchase path, moments of truth in engaging the brands and mind-map using e-Marketplace, e-Store, social shop, etc
- Build blocks of digital commerce by unlearning traditional offline business in the new digital commerce situation and incorporate accurate versions of online relevance to best suit business needs
- Transfer learning from the old to new school of customer purchase path - Awareness, Interest, Decision, Actions to Connect, Share, Swarm, Conversion
- Mind-map the conversion of traditional offline operation into Omni-channel, sales and no questions asked returns, free shipment, payment gateway, customer services via chat instead of call centre, click and collect set ups, big and micro data analysis, etc
This masterclass is suitable for Entrepreneurs, Business Owners, IT Department, Senior Management Level, and Head of Departments.
9am - 6pm (8 hours)
Category | Price |
Full Fee | $817.50 |
Singapore Citizen (70% funding) | $245.25 |
Singapore Citizen 40 years and above1 (90% funding) | $95.25 |
Singapore Citizen sponsored by SMEs2 (90% funding) | $95.25 |
Singapore PR (70% funding) | $245.25 |
Singapore PR sponsored by SMEs2 (90% funding) | $95.25 |
*All fees are fully payable to Singapore Institute of Retail Studies.
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
| Category | Price |
|---|---|
| Full Fee | $810 |
| Singapore Citizen0 (70% funding) | $240.75 |
| Singapore Citizen 40 years and above0,1 (90% funding) | $90.75 |
| Singapore Citizen sponsored by SMEs0,2 (90% funding) | $90.75 |
| Singapore PR (70% funding) | $243 |
| Singapore PR sponsored by SMEs2 (90% funding) | $93 |
Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
0The increase of 1% GST on fees will be absorbed for Singapore Citizens in 2023
1Fee is under the Mid-career Enhanced Subsidy(MCES)
2Fee is under the Enhanced Training Support for SMEs (ETSS)
This course is also eligible for the following:
For self-sponsored participants:
For company-sponsored participants:
For more information about funding and support, click here.